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General Tri-Screen Compatibility

Will My Laptop Work With the Tri-Screen?

Simply put, the Xebec Tri-Screen works with almost ALL laptops. It works with Mac, Windows, Linux, Chromebook and any device with a video out source. 

Each screen will require video and power. Specific setup may vary by laptop.

What's Included In The Box And How Is Each Piece Used?

The Tri-Screen comes with a variety of cables, but not all will be necessary for every set-up. Here is what is included in the box, and the function of each piece:

USB-C to USB-C cable (x2)
This cable is capable of providing both video and power to one screen depending on your laptop.* 

*Note: Not all USB-C ports are capable of displaying video. Check your laptop's specifications for more information on your specific set-up. 

USB-C Extension Cable (x1)
This cable connects to one of the USB-C to USB-C cables in order to allow the cable to reach from one side of your laptop to the opposite screen.

HDMI to MiniHDMI Cable (x2)
These are the longest cables you received. This cable is capable of providing a video signal only. In order to get power to the same screen, you will need to use an additional USB cable

USB-C to USB-A Adapter (x2)
Use this piece to adapt the tip of a USB-C cable into a USB-A connection. When this is used, it will allow you to use a USB-A port on your laptop to transmit power to a screen.* 

*Note: USB-A ports are unable to transmit a video signal.

90 Degree USB-C Elbow (x1)
If your laptop charges via USB-C and you are utilizing the passthrough charging feature of the Tri-Screen, this piece prevents strain on your laptop's charger by allowing it to connect at a 90 degree angle to the screen. While this piece is a great tool, you are still able to charge your laptop by plugging the charger directly into the screen as well. 

What Are The Tri-Screen Specs?
  • Screens: 2 10.1in, 1920 x 1200, full HD LCD IPS panels
  • Aspect ratio: 16:10
  • Refresh rate: 60hz
  • Compatibility: All operating systems, including Mac, Windows, Linux, ChromeOS; fits laptops with screens ranging from 12-20in 
  • Dimensions: 25.4mm x 190.5mm x 305mm
  • Weight: 2lb
  • Input: 2 x USB-C with DP inputs
  • Power consumption: 5V 2A per screen
How Do I Connect My Laptop If It Doesn't Have Two USB-C Ports?

While dual USB-C connections provide the easiest set up, not every laptop will have 2 video capable USB-C ports. If your laptop does not have 2 USB-C ports, it most likely does have at least one HDMI Port. This will be a simple setup as well!

Follow the instructions in this video to see how to connect a laptop with this configuration:

Please note, that there are a variety of different laptop models with different connection options.

apple m1 and m2 chip compatibility

Will The Tri-Screen Work With The Apple M1 and M2 Chips?

Yes! The Xebec Tri-Screen 2 is compatible with the MacBook Pro & MacBook Air laptops using the M1 and M2 Chip processors.  However, setups will vary depending on the model. 

To determine which chip your MacBook has, click the Apple icon > click 'About This Mac', and your chip/processor will be listed. See the video for setup instructions based on your chip/processor. 

Depending on your MacBook's processing chip, you may need to use the Tri-Screen Adapter 2

M1 Max and M1 Pro MacBook Pro Resolution Workaround

We are aware of the current native screen resolution limitations on the new M1 Max and M1 Pro MacBook Pro laptops that affect your ability to change to a lower 16:10 resolution such as 1280x800 and 1600x1000, thus limiting your resolution to 1920x1200 (aka - rather small text). We have been in close contact with Apple regarding this limitation and they are both aware of the issue and actively working on a patch in MacOS to resolve this issue.

Microsoft Surface compatibility

Is The Tri-Screen Compatible With My Microsoft Surface Pro, Surface Book or Surface Laptop?

The Tri-Screen is compatible with the Microsoft Surface Pro (versions 3, 4, 5, 6, 7, 8, 9, X). However, adjustments will be needed:

  • Versions 3-4 require a Microsoft Surface Dock and 2 x Mini DisplayPort to HDMI adapters to function properly.

  • Versions 5-9 can take advantage of the Microsoft Surface Dock 2 which allows for just one cable per screen (provided with the Tri-Screen).

  • Version X will use provided 2 USB-C  cables to provide video + power for reach screen. You will likely want to use the charger connected to your Surface in order for the Tri-Screen to fit properly.

Please note that the Tri-Screen does cover up the Surface's built-in kickstand, requiring use of the fixed angle kickstand that comes with the Tri-Screen. The angle of the Tri-Screen kickstand may need to be adjusted to ensure a centered weight. 

All in all, while the Tri-Screen is compatible with the Surface Pro, we find it is best enjoyed on a traditional style laptop vs. tablets.

Surface Book & Surface Laptop Compatibility: 

The Tri-Screen is compatible with all versions of Microsoft Surface Book. However, adjustments will be needed:

  • Surface Book 1: This model has 2x USB-A and 1 mini-DP.  You will need to use 2 of our Tri-Screen Adapters for this set-up. One adapter per screen connection!

  • Surface Book 2, 3 & 4: These models simply require a Tri-Screen Adapter to provide video to one of the screens. The rest of the connections work with the model's native ports.

  • Surface Laptop 1 & 2: These models of Surface Laptop will require the use of the Microsoft Surface Dock 2 with a dual USB-C connection or 2x Tri-Screen Adapter + a powered USB-A Hub, with one adapter per screen connection! 
  • Surface Laptop 3, 4 & 5: These models simply require a Tri-Screen Adapter to provide video to one of the screens. The rest of the connections work with the model's native ports.

If you have any other questions, feel free to schedule a call with a Tech-Support Specialist and we can help get you all set up! 

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